SEOai360

Privacy Policy

Last updated: December 2025

SEOai360 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide when you:

  • Create an account or register for our services
  • Subscribe to a paid plan
  • Contact our support team
  • Sign up for our newsletter or marketing communications
  • Participate in surveys or promotions

This information may include:

  • Name and email address
  • Company name, job title, and industry
  • Billing address and payment information (processed securely by Stripe)
  • Website URLs you submit for analysis
  • Communication preferences

1.2 Automatically Collected Information

When you access our services, we automatically collect:

  • IP address and approximate geographic location
  • Browser type, version, and language preferences
  • Device type, operating system, and screen resolution
  • Pages visited, features used, and time spent on our platform
  • Referral source and search terms used to find our website
  • Cookies and similar tracking technologies (see our Cookie Policy)

1.3 Website Analysis Data

When you submit a URL for analysis, we collect:

  • The URL and publicly accessible content of the analyzed page
  • Technical metadata such as page load time, HTML structure, and schema markup
  • Analysis results including AEO, AIO, and GEO scores

We do not access password-protected content or private areas of websites. Our analysis only processes publicly available information.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI visibility analysis services
  • Process transactions and send related information (receipts, invoices, confirmations)
  • Send service-related communications (updates, security alerts, support messages)
  • Respond to your comments, questions, and support requests
  • Analyze usage patterns to improve user experience and develop new features
  • Send marketing and promotional communications (with your consent)
  • Detect, prevent, and address technical issues, fraud, or security threats
  • Comply with legal obligations and enforce our terms of service

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information with:

3.1 Service Providers

Third-party vendors who assist us in operating our services, including:

  • Cloud hosting providers (e.g., AWS, Vercel)
  • Payment processors (Stripe)
  • Email service providers
  • Analytics services (Google Analytics)
  • Customer support tools

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

3.2 Legal Requirements

We may disclose your information if required by law, such as:

  • In response to a valid subpoena, court order, or legal process
  • To protect the rights, property, or safety of SEOai360, our users, or the public
  • To investigate potential violations of our terms of service

3.3 Business Transfers

If SEOai360 is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and your choices regarding your information.

4. Data Security

We implement industry-standard security measures to protect your information:

  • All data is encrypted in transit using TLS 1.3
  • Sensitive data is encrypted at rest using AES-256 encryption
  • Access to personal data is restricted to authorized personnel only
  • Regular security audits and vulnerability assessments
  • Two-factor authentication available for user accounts

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal obligations (e.g., tax and accounting requirements)
  • Resolve disputes and enforce our agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law or for legitimate business purposes (such as maintaining aggregated, anonymized analytics).

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request your data in a portable, machine-readable format
  • Restriction: Request restriction of processing in certain circumstances
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at sales@seoai360.com. We will respond to your request within 30 days.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings or our cookie consent tool. For detailed information, please see our Cookie Policy.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission where applicable.

9. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

  • Posting a notice on our website
  • Sending an email to your registered email address
  • Updating the "Last updated" date at the top of this policy

Your continued use of our services after the changes take effect constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: sales@seoai360.com
  • Address: SEOai360, Inc., 617 Hickory Bend Trl , Goirgetown , TX - 78628, USA

For EU residents, you also have the right to lodge a complaint with your local data protection authority.